Applied safety culture in high reliability organisations

Safety is essential in high-reliability organisations. A major contribution of personnel to safety is to avoid mistakes as far as possible. But people make mistakes. The aim must therefore be to minimise errors and to deal with them appropriately. The first step is to define the behaviour that is expected of staff.

The presentation highlights - initially using the example of nuclear energy - which behaviours contribute to increasing safety culture, how to adapt these behavioural standards to other sectors and how to implement them sustainably in companies.

From the contents:

1. Nuclear energy in Germany - a historical perspective
2. Error, safety and feedback culture
3. Applied safety culture through standards of behaviour
4. Standards for all: tools for professional behaviour

Bert Poeten shows in his presentation how decades of experience in nuclear energy can be used to gain cross-industry insights for the professional handling of safety. Using specific examples, he explains which behaviours promote safety, how to establish them sustainably and why a practised safety culture forms the backbone of every high-reliability organisation.

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